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Usernames and passwords can be generated for employees that do not have email addresses.  


  • As a best practice, send login information to employees with emails separately from those employees who do not have emails. 
  • Employees with email addresses should always be sent logins

    • It is not recommended that Login Guides or Excel Documents are generated for employees with email addresses.

There are three options for distribution of usernames and passwords: 

Add Username and Reset Password

  • The quickest way for an individual employee. 

Login Guides

  • Login Guides can be distributed to the employees in person at new hire orientation, open enrollment meetings, or included with their pay stub. 

Excel Document 

  • The Excel Document is commonly used with a mail merge template. 

It is very important that these documents are stored and shared in a secure manner as they contain private information. 

  • Passwords assigned with either of these methods do not expire. 

Usernames can be imported if the company prefers to assign usernames. 

  • Required fields on the import are EID, First Name, Last Name and Username. 
  • Login Guides still need to be generated for employees with company assigned usernames. 



Next > Login Guides