Previous > Terminating Employees
Part-Time Ineligible to Full-Time Eligible
When an employee has a work status change and is entered as a Part-Time employee and then becomes a Full-Time employee you will need to change their status in Employee > Profile > Employment > TYPE.
After updating the employee's TYPE you will then need to change the BENEFIT ELIGIBLE DATE in the Employee > Profile > Coverage tab. If the employee enrolls or waives benefits, the appropriate effective date will be used based on the date entered. Otherwise the benefit effective date will be based on the employee's waiting period following his/her hire date.
If the company site is locked you can allow the employee to make enrollment changes by entering the plan effective date in the UNLOCK ENROLLMENT DATE. The employee will have 30 days from the date entered in the UNLOCK ENROLLMENT DATE field to log into the system and enter their elections.
The employee will select Manage Benefits then MAKE CHANGES. The employee will select the Employment Status Change as the qualifying event.
Brokers and Company Administrators will be able to identify when life event changes are made by employees when they receive the daily notification email alert. The REPORTS > Manage Changes report will display the employee(s) who made changes as well as the old and new information. The employee's carrier forms can be accessed by selecting Actions > Enrollment Forms.
Full-Time Eligible to Part-Time Ineligible
When an employee has a work status change and is entered as a Full-Time employee and then becomes a Part-Time employee you will need to change their status in Employee > Profile > EMPLOYMENT > TYPE.
Enrollments may need to be terminated for employees who change to an ineligible status. Enrollments can be easily terminated by going to Actions > Terminate Benefits.
The EVENT and EVENT DATE can be entered along with any notes or DETAILS. The appropriate plan(s) that should be terminated would be selected for each employee and dependent terminating from coverage. More than one plan can be terminated at a time.
Finally, the Employee > Employment > SCHEDULED HOURS PER WEEK field must also be updated to the average weekly hours the Part-Time employee will work, or under the Full-Time scheduled hours requirement if the employee will no longer be eligible for benefits.
Note: The benefits should be terminated prior to changing the employee's SCHEDULED HOURS PER WEEK or JOB CLASS fields on the Employees > Employment page. If eligibility details are changed prior to the enrollment terminations, the system removes these benefit options from the Employees > Benefits page and the termination will not be identified in the Reports > Manage Changes page.
If the employee becomes eligible again, use the Actions > Reinstate Benefits option. Once this is selected, the employee's benefits will need to be elected by either the employee or the Company Administrator.
New Enrollment/Loss of Other Coverage
Employees may need to elect coverage outside of their new hire and open enrollment periods due to a loss of coverage elsewhere. Employees will enter this qualifying life event in EaseCentral. When the employee logs in they will select Manage Benefits on their dashboard and then Make Changes.
The employee will enter Loss of Other Coverage as well as the EVENT DATE for which they will lose coverage, and any additional details. EaseCentral will then walk them through their benefit options in order to enroll in benefits.
Enrollment Terminations/Enrolled in Other Coverage
Employees may gain coverage elsewhere and need to terminate coverage outside of their new hire and open enrollment periods due to a change in coverage of a spouse or dependent under another employer plan. Employees will enter this qualifying life event in EaseCentral by selecting Manage Benefits on their dashboard and then Make Changes.
The employee will enter Enrolled in Other Coverage as well as the EVENT DATE for which they will enroll in coverage, and any additional details. EaseCentral will then walk them through their benefit options in order to enroll in benefits.
Please view the below video to see the employee experience when losing coverage elsewhere or enrolling in other coverage.
Next > Open/Lock Enrollment